SolarEdge Thermostat
Lead Designer in this project. Our team researched 'How to use' and 'learning reviews' videos for competitive products, focusing primarily on Nest and Ecobee. We explored various visual representations for sliders, central to the thermostat's interaction.
We interviewed several thermostat user from different regions of Europe and the US market, to gather insights on their main interactions with the product, their favorite features, and their dislikes. We developed numerous interaction designs, considering the hardware, user behavior, SolarEdge branding, and integration with mySolarEdge applications, ultimately narrowing it down to this design.
Questioner example
Pre Test:
What is your profession?
Have you ever used a thermostat? If yes, what brand did you use?
What was the best/worst thing about that thermostat?
What was your main interaction with the thermostat?
how many times did you interact with your thermostat during a year?
Color and Layout Options
Which of these two layouts do you prefer? horizontal/vertical slider.
Which of these two layouts do you prefer? horizontal/vertical slider.
Standby screen:
Please describe what data you see on the screen.
Do you always miss any information you expect to see on the thermostat screen?
Home screen and operation:
Please describe the data you see on the screen.
Please change the set point Temp
Please change the mode of operation
Please change schedule
Display design options:
After reviewing the design – what do they think about this design
After reviewing all design options – which design do they prefer and why
Post Test
What was your overall impression?
How would you change X?
How would you compare to competitors?
Barbara from NYC feedback
Purchasing Manager, Female, Age about 30
Lived in Connecticut had a hydro heating system with a simple thermostat and window AC for summer
Living in N. Jersey with a Traditional wall thermostat, use it constantly
She understands the advantage of scheduling but it is very hard to define in the traditional thermostat and therefore she almost doesn't use it
Which color does she prefer (White/Black) -
She would choose to buy the White because it blends better in the house
She thinks the black looks better
Which Temp Bar (Horizontal/Vertical) -
She would choose Horizontal, which reminds her of the open screen swipe on the iPhone
She thinks the vertical is more intuitive with higher Temp up, Lower Temp down
Standby screen
In first look the Temp looked like set point temp instead of room Temp
Display design options:
After reviewing the design – what do they think about this design
After reviewing all design options – which design do they prefer and why
Home screen - It was clear and she was able to correctly identify all icons including "leaf"
She understood the "off schedule" message but the icon didn't look like a button
It wasn't clear how to change the mode of operation, tried to change the Temp thinking it would cause eventually to change in the mode of operation
Auto mode of operation was clear
The "quick away" icon wasn't clear